Booking

Times and dates are subject to availability and approval of Singing Attitude Studio, who reserve the right to refuse and reschedule any booking. Singing Attitude reserves the right to cancel bookings at any time with or without prior notice or explanations. Any booking(s) that Singing Attitude cancels will not be chargeable to the student. If you are a regular student, you have to book your sessions at the beginning of each month.

 

Arriving

Lessons start and finish on time. Please allow enough travel time and follow the arrival and parking instructions for your booked venue. Liuba will welcome you for your session. If you arrive late, your lesson will still finish at its scheduled time.

 

Supervision & online sessions

Students aged 18 years and under must be accompanied by a responsible parent/ guardian who must stay at the Singing Attitude Studio for the duration of the lesson. In the case of online sessions, you are responsible for ensuring your child is set up appropriately with online media and you are required to remain present throughout the session. Please remember to exercise caution with anyone you meet online, as you would in real life, Singing Attitude cannot be held responsible for the conduct of others you meet through our online sessions. 

 

Payment

First-time, occasional and non-regular students must pay at least 48 hours before their lesson. Unpaid sessions may be cancelled by Singing Attitude. Regular students must pay at the beginning of each month.

 

Rescheduling with at least 48 hours’ notice

You may reschedule a lesson with at least 48 hours’ notice, subject to availability. The replacement lesson must take place within the same calendar month as the original lesson. This applies whether or not you have a regular prepaid monthly slot.

 

Less than 48 hours’ notice

With less than 48 hours’ notice, the full lesson fee applies and the lesson is counted as used. Any exception is at Liuba’s discretion and is not guaranteed.

 

Refunds

Payments are non-refundable, including when more than 48 hours’ notice is given, because lesson time and studio space have been reserved.

 

Gifting a lesson

You may gift a lesson to someone else with at least 48 hours’ notice. The gifted lesson must take place within the same calendar month as the original lesson. Any change of appointment is subject to availability.